Terms & Conditions: AERO ALBROOK LLC WEB AGREEMENT

This Agreement ("Agreement") is entered into by and between AERO ALBROOK LLC, a company duly organized and existing under the laws of Delaware, United States, with a legal address at 651 N Broad Street, Suite 201, Middletown, Delaware, zip code 19709, ("AERO ALBROOK LLC"), and the user ("Client") of the website aeroalbrook.com.

1. ENGAGEMENT

1.1 Client hereby engages AERO ALBROOK LLC to act as its reservation agent (broker) to arrange for services described on the invoice.

1.2 AERO ALBROOK LLC is not a direct or indirect air carrier, operator, or yacht broker. AERO ALBROOK LLC does not own nor operate any aircraft or yachts. All charter flights are operated by Panamanian air carriers authorized by the Autoridad de la Aviación Civil of Panama under the license of Air Taxi. All yachts booked are authorized by the Autoridad Marítima of Panama.

1.3 By making a reservation through AERO ALBROOK LLC, the Client enters into a direct (legally binding) contractual relationship with the service(s) provider at which the Client books. From the point at which the Client makes their reservation, AERO ALBROOK LLC acts solely as a reservation agent between the Client and the operator, transmitting the details of the reservation to the relevant service provider and sending the Client a confirmation email for and on behalf of the service provider.

2. BOOKINGS

2.1 When making a booking, the Client will be accepting our terms & conditions, general information, and pay a fixed amount on behalf of all the members of the group to secure the services. The Client must be over the age of eighteen years old to make a booking with AERO ALBROOK LLC.

2.2 All bookings which are made through us will remain provisional until AERO ALBROOK LLC issues a confirmation invoice and this invoice is fully paid.

2.3 The cancellation fee policy will take effect once the reservation is partially or totally paid.

2.4 It is the Client's responsibility to review all these terms & conditions, general information, and all relevant documentation prior to beginning the booking process.

2.5 It is important to understand that the booking will be confirmed only once AERO ALBROOK LLC receives the full payment.

2.6 It is the Client's responsibility to ensure that all details are correct before confirming the booking.

2.7 The Client recognizes that the services provided are not operated by AERO ALBROOK LLC. The operators have sole responsibility, liability, and control of all aspects of the services provided to the Client, including, without limitation, availability and pricing, the commencement and termination of scheduled services, the operation, regulation, condition, and safety of the Client, baggage, cargo, and other passengers and events associated with the service.

3. SAFETY OF OPERATION

Without limitation, the Client acknowledges and agrees that the operator or their staff will be solely responsible for all decisions regarding safety determinations with respect to the commencement, operation, and termination of the services.

4. CANCELLATION, NO-SHOW, & REFUND POLICY

4.1 Cancellation Policy

  • 7 Days Prior to Departure Date: Non-refundable
  • 8-14 Days Prior to Departure Date: 50% of payment is refunded
  • 15-29 Days Prior to Departure Date: 65% of payment is refunded
  • 30 or More Days Prior to Departure Date: 80% of payment is refunded

Please note that cancellation fees are calculated based on the date we receive the cancellation request. These fees are calculated from the total of your invoice. Deposits are not refundable after one week of being paid. All cancellations must be made by email with the sales advisor.

4.2 No-Show and Late Arrival Policy In the event that the Client does not show up for the scheduled service or arrives late, the Client will not be entitled to any refund. It is the Client's responsibility to ensure they arrive on time for the service. Failure to do so will result in a forfeit of the full payment.

By accessing and using aeroalbrook.com, the Client acknowledges that they have read, understood, and agreed to be bound by the terms and conditions of this Agreement.

This Agreement shall be governed by and construed in accordance with the laws of Delaware, United States. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Delaware, United States.

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first above written.

AERO ALBROOK LLC